You've seen what AIC can do. This page captures the details worth sharing with your team and answers the questions you're probably still working through.
What we heard
We know moving forward takes more than a good demo. Here are the concerns that come up most — answered directly.
How long does implementation actually take?
Most customers are live within 30 days. Our catalog conversion team handles digitizing your existing PDFs and OEM files — your team's time investment is typically under 8 hours total during onboarding.
Will it work with our existing systems?
AIC integrates with every major ERP and CMMS — SAP, Oracle, Infor, Maximo, and more. Most integrations are completed in under 48 hours. We maintain and support them at no additional cost.
How do we get our team to actually adopt it?
Adoption is our problem to solve, not yours. Every account includes a 2-hour live onboarding session, a dedicated customer success contact for the first 90 days, and in-app guided tours. Average time-to-value is under one week.
What does data security look like?
SOC 2 Type II certified. Your catalog data is stored in isolated, encrypted tenants. We do not share or resell data. SSO/SAML supported. Full audit logs available for your security team.
How do we justify the cost internally?
The average customer recovers the annual cost within 90 days, driven by reduced unplanned downtime and time saved per technician per shift. We'll model the ROI specific to Stellar's team size and asset count before you commit.
What happens when our parts data changes?
AIC stays current automatically. OEM supersessions are monitored and surfaced in real time. Your internal inventory syncs from your ERP on a schedule you define — no manual updates required.
What Stellar gets
Search
Stop opening PDFs one at a time and calling storerooms to check stock. AIC indexes your entire catalog — OEM, aftermarket, internal SKUs — and surfaces the right result instantly.
Inventory
Know exactly what's on hand at which site without a single phone call. Synced directly from your ERP so the count is always accurate — not last Tuesday's export.
iBOM
Exploded diagrams, click-to-part lookups, full revision history — all linked to what your storeroom actually carries. Field techs get PDF exports. Supervisors get audit trails.
What happens next
No six-month IT project. No dedicated internal resource required. Our team handles the heavy lifting.
We scope Stellar's catalog
Share your existing PDFs, spreadsheets, or OEM files. Our catalog conversion team structures everything into a clean, searchable index. Your team's time: under 4 hours.
We connect your systems
We integrate with your ERP and CMMS to pull live inventory and asset records. Most integrations are complete within 48 hours of kickoff.
Your team goes live
A 2-hour onboarding session for your technicians and storeroom staff. A dedicated customer success contact for the first 90 days. Average time-to-first-search: day one.
We measure and improve
At 30 and 90 days we review search usage, resolution time, and inventory accuracy with you. If something's not working, we fix it — that's what customer success is for.
We had the same hesitation Greg probably has. We already had processes in place, and the last thing we needed was another platform. Six weeks after go-live, our unplanned downtime dropped 34% and our storeroom team stopped dreading shift start.