For the ACME Maintenance & Reliability team — built around the work you actually do on the floor, not a slide deck.

Prepared for ACME Corp · Maintenance & Reliability

Ask. Get the fix. Add the part.

AIChat+ is the AI assistant for technicians on the floor. Ask it about any asset in plain language — it pulls the troubleshooting steps, the repair procedure, and the exact part, then drops that part straight onto your open work order.

12 min
Avg. saved per work order
0
Part-number typos on the WO
No more
Trips back to the office for a manual
AIChat+
Conveyor #4 · Work Order #4821
Conveyor #4 gearbox is running hot and tripping the VFD on overload. What should I check first?
Likely an overload or lubrication fault. From the SEW R97 gearbox manual for this asset:
  • Check oil level and condition — low or degraded oil is the most common cause
  • Verify the cooling fan spins freely and the housing fins are clear
  • Confirm VFD overload is set to 18.5 A (nameplate FLA)
SEW Gear Oil CLP 220 · 5L
SKU 09-2207-5L
4 in stock · Storeroom B

Sound familiar?

The friction between a fault and a fix

You don't need another dashboard. You need the right answer and the right part while you're still standing in front of the machine. Here's what AIChat+ takes off your plate.

Digging through PDF manuals on the floor

Ask in plain language and AIChat+ pulls the exact procedure, fault code, or torque spec from the right manual for that specific asset — no scrolling 400 pages on a cracked tablet.

Calling the storeroom to check stock

Every part it suggests already shows live on-hand quantity and bin location, synced from ACME's inventory. You know it's there before you walk over.

Wrong part numbers on the work order

Add the right part to the WO with one tap. The SKU comes straight from the catalog — no hand-typing numbers off a faded label or guessing the supersession.

Walking back to the office for info

AIChat+ runs on your phone or tablet right at the asset. Ask, read, add the part, get back to the repair — without leaving the line.

Old part numbers that no longer exist

When an OEM part is superseded, AIChat+ surfaces the current replacement automatically so you're never chasing a discontinued SKU.

Tribal knowledge walking out the door

The fix that only the senior tech knew is now in the assistant. New techs ask AIChat+ and get the same answer your best people would give.

What AIChat+ does for you

Two jobs, done in seconds — not a shift

Ask AIChat+ anything about the asset

Troubleshoot & repair

Find the troubleshooting and repair info instantly

Type or talk to it like you'd ask the senior tech on shift. AIChat+ reads the OEM manuals, service bulletins, and ACME's own repair history for that exact asset and gives you a straight answer.

  • Step-by-step procedures, fault codes, and torque specs
  • Answers scoped to the specific asset and model in front of you
  • Cites the source manual and page so you can trust it
  • Voice-friendly for when your hands are dirty or gloved

Parts to work orders

Add the parts you need straight to the work order

Every answer that involves a part comes with an Add-to-WO button. One tap puts the correct SKU, quantity, and description on your open work order — with live stock and bin location so you know it's on hand.

  • One-tap add — correct SKU pulled from the catalog, never typed
  • Live on-hand quantity and storeroom location at a glance
  • Automatic supersession so you order the current part
  • Writes back to your CMMS — no double entry later
Parts land on the open work order
Runs at the asset, on your device

Built for the floor

Works where you work — phone, tablet, plant floor

AIChat+ is built for the conditions you actually work in: glare, gloves, spotty Wi-Fi, and no time to walk back to a desk. It stays fast and stays out of your way.

  • Mobile-first — designed for a phone in one hand
  • Voice input for hands-busy moments
  • Caches key manuals for low-signal corners of the plant

A normal repair, with AIChat+

From fault to fixed in four steps

No new process to learn. It fits the way you already work a call.

1

Ask about the fault

Pull up the asset and describe what you're seeing — a code, a noise, a symptom. Type it or say it.

2

Get the procedure

AIChat+ returns the troubleshooting steps and repair procedure from the right manual, scoped to that asset.

3

Add the parts

Tap to add the suggested parts to your work order — correct SKU, live stock, bin location, all checked.

4

Back to the repair

Work order's updated, parts are reserved, CMMS is in sync. You never left the machine.

I used to lose half an hour a call hunting through manuals and walking to the storeroom to check stock. Now I ask, I read the steps, I add the part to the work order, and I'm back on the machine. It's like having the best tech on every shift looking over my shoulder.

The next step

See AIChat+ answer a question about your own equipment

Give us one asset and a couple of your manuals. In a 20-minute walkthrough we'll show AIChat+ troubleshoot a real ACME fault and add the right part to a work order — your data, your line.

Built for technicians Works on the floor Syncs with your CMMS SOC 2 Type II